A great boss is like a star:
Shining the spotlight on the talents and achievements of their team.
Bad managers are like a black hole.
Hogging all the attention and recognition for themselves.
A great boss is like a teacher:
Helping their team learn and grow.
Bad managers are like stubborn students. They don’t appreciate new perspectives.
A great boss is like a sponge:
Absorbing information and perspectives before forming a viewpoint.
Bad managers are like a closed book.
Pretending to be open-minded but unwilling to listen to others' opinions.
A great boss encourages creativity and innovation.
Bad managers don't let you be creative and come up with new ideas.
A great boss is like a team player:
Attributing every success to their team and taking the blame for failures.
Bad managers are like lone wolves.
Taking personal credit and finding ways to blame others when things go wrong.
A great boss is adaptable and open to change
Bad managers resist change and cling to outdated ways of doing things.
A great boss is like a coach:
Hiring people who are much smarter and more skilled than they are to create a winning team.
Bad managers are like a player-coach, wanting to be the best and smartest person on the team.
A great boss recognizes and rewards hard work
Bad managers take credit for the work of others.
A great boss is like a general:
Identifying internal candidates to replace themselves and ensure the company's success.
Bad managers are like a dictator.
Living in fear of their replacement and making it difficult for the company to find a successor.
A great boss is like a timekeeper:
Taking care to plan their calendars in ways that allow for time with their team.
Bad managers are like a procrastinator.
Never looking ahead and always catching up, stressed out, and with no time to listen to others.
A great boss is like a responsible adult:
Always apologizing if they made a mistake and taking accountability for their actions.
Bad managers are like a child, throwing others under the bus to save their own axx :)
A great boss knows how to communicate and listen to feedback
Bad managers are poor communicators and shut down dissenting opinions.
A great boss empowers the team to make decisions
Bad managers micromanage and make all decisions themselves.
A great boss sets a positive and inclusive work culture
Bad managers tolerate or even promote a negative and exclusive work culture.
A great boss has a clear vision and strategy for their team
Bad managers have a lack of direction and structure for their teams.
A great boss is like a coach:
Pushing and motivating their team to reach their full potential.
Bad managers are like drill sergeants, intimidating and belittling their team.
A great boss is like a mentor:
Providing guidance and wisdom to their team.
Bad managers think they know it all.
Closing ears to their team's ideas and suggestions.
A great boss invests in the development and growth of their team
Bad managers neglect their team's training and development.
A great boss is like a leader:
Setting the example and inspiring their team to greatness.
Bad managers are like a dictator, ruling with an iron fist and putting their own interests above the team.
A great boss is like a symphony conductor:
Leading their team to create a harmonious performance.
Bad managers are like a cacophony, creating discord and disharmony among their teams.
A great boss is like a captain:
Steering their team through difficult waters and leading them to victory.
Bad managers are like a passenger, allowing their team to drift with no direction.
A great boss is like a chef:
Blending different ingredients to create a delicious and satisfying final product.
Bad managers are like food critics.
Nitpicking and criticizing every aspect of their team's work.
A great boss is like a superhero:
Using their powers to protect and serve their team.
Bad managers are like a villain, using their power to exploit and harm their teams.
A great boss is like a friend:
Being there for their team in good and bad times.
Bad managers are like a frenemy, being friendly only when it serves their own interests.
A great boss is like a warrior:
Fighting for the rights and interests of their team.
Bad managers are like a bully, using their power to intimidate and harm others.
A great boss is like a guide, showing their team the way to success.
Bad managers are like lost travelers, wandering with no sense of direction.
Finally, bad managers are like weed, creating a toxic and unproductive work environment.
🚀 And an awesome boss is like a gardener:
Cultivating healthy and productive habits.
They simply help their team grow and flourish 🤩
And that’s it
Being a great boss is not about managing tasks and distributing roles.
It's about being a leader.
Someone who inspires, and motivates their team, and lets the team shine, learn and grow.
In comparison, bad managers are the complete opposite and worse.
Always micromanaging and then “watching”. No agenda, always in a rush, running headless. Waiting for the moment when their team will fail so they can come up and blame them.
Instead, be the boss everyone wants to work with.
Remember, if the team fails, it’s because of you, first.
Own it and lead the field like a boss!
Come on, you’ve got this ✌️
CS Café Hiring Zone
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Customer Success Manager, Userlane (Germany, Remote)
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Customer Success Associate – Outside of US Only, LeadSimple
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