5 Common Mistakes Great CSMs Never Make

And How You Can Avoid Them Too

Making mistakes is the perfect opportunity for you to learn and grow, but only if you don’t repeat them (in which case it becomes a choice…)

And as Albert Einstein once said:

Anyone who has never made a mistake has never tried anything new.

Indeed.

Trying new ways of doing things is key to any progress.

And when it comes to Customer Success, here are 5 commo…