Read time: 3 mins
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Google is the most powerful tool in the world.
But the truth is 99% of people are still using it like it was 20 years ago.
Here are 10 Googling tips that will save you tons of hours and boost your productivity in seconds:
1. Quotation marks “…”
This will return an exact match.
Example: you search for "customer success" and not just customer, or success.
2. Vertical Bar |
Same as using “OR”.
Search for one or the other term:
Example: Gainsight | Catalyst
3. Two Periods ..
Use two periods to search within a given time range:
Example: startups 2020..2023
4. Before/After
This will return results that were published after a given date:
Example: customer success after:2022
You can also use a more precise format after:2022-12-17
5. Dash -
Add a hyphen before the word to narrow down and exclude in search results.
Example: customer success -software
You just want information about customer success as a field, and not customer success software solutions.
6. Filetype:
Search for a specific file type to download (pdf, docx, ppt, …).
Example: filetype:pdf “customer success metrics”
You’ll find links to PDF files about CS metrics, and nothing else.
7. Star *
Replace part of your search with anything.
Example: how to * customer success
This will return results like:
How to start a customer success department in b2b SaaS
How to become a Customer Success Manager
How to land your dream job in Customer Success, etc.
8. Site:
Search within a given website.
Example: productivity site:thecscafe.substack.com
This will search for productivity words in my newsletter.
9. Tilde ~
Get similar content to your search:
Example: customer success ~courses
Here you get customer success training, classes, coaching, certificates, etc.
10. Location:
Search for news based on location.
Example: events location:Paris
And that’s a wrap!
Enjoyed the read? I’d love to hear from you. Thanks for your feedback.
I’ll speak to you again next Sunday.
Until then, have an awesome week ahead!
There are 6 other ways I can help as I continue building valuable content for you:
Tune in to my CS Café Podcast, where I interview the most influential experts in the industry each month.
Looking for a job in Customer Success?
Check out TopCSjobs.com, the no:1 job board exclusive to CS.
Transitioning into CS or willing to set the foundations solid?
Check out my book How To Become A Customer Success Manager.
Want to learn how to craft emails that get you more leads and engage with prospects and customers?
Check out the Cold Email Mastery Course, where I teach you how to craft compelling cold emails that stand out in crowded inboxes and get the results you want.
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