Black Forest Labs just raised $300M at a $3.25B valuation to push visual AI from “make an image” to on-brand outcomes inside real workflows. (Source: BFL Company Blog)
For Customer Success, that means shorter time-to-value, lower design costs, and cleaner ROI stories in QBRs.
Here’s the twist: the teams that win won’t add “AI art.” They’ll wire visual AI into their activation path—with guardrails, metrics, and one high-value use case.
Curious what that looks like in practice? The full rollout is below the fold.
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🔏Paid Subscribers Only: Ship Visual AI That Drives Renewals—The Field Guide
This is the full system I use with CS teams to turn visual AI into activation, expansion, and cleaner renewals.