The Customer Success Café Newsletter

The Customer Success Café Newsletter

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The Customer Success Café Newsletter
How To Deal With Tough Customers And Avoid Burnout
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How To Deal With Tough Customers And Avoid Burnout

Hakan @ The CS Café Newsletter's avatar
Hakan @ The CS Café Newsletter
Oct 19, 2023
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The Customer Success Café Newsletter
The Customer Success Café Newsletter
How To Deal With Tough Customers And Avoid Burnout
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You probably have at least one customer that is super tough.

We all know one, right?

There are always a few who resist adopting new technology or changing their ways of doing things.

Change management is key.

But these customers never try to learn.

Worse, they're often hard to please no matter what you do and suggest.

This is what many Customer Success Managers (CSM) have to deal with every day.

So, how do you stay motivated, and at the same time, deal with this type of customer all the time?

Here are 7 simple ways you can implement today to prevent burnout and protect your mental health:

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