The Customer Success Café Newsletter

The Customer Success Café Newsletter

CSM-Account Executive Collaboration: 8 Tips for Success

Hakan Ozturk | The CS Café's avatar
Hakan Ozturk | The CS Café
Jan 28, 2024
∙ Paid

As a CSM, working with Account Executives (AEs) is a key part of your job.

But sometimes, it can be quite challenging to build a productive working relationship.

The lack of clear communication, the requests for immediate assistance without notice, or the absence of any feedback can make the situation worse.

So, here are 8 quick tips that will help you s…

This post is for paid subscribers

Already a paid subscriber? Sign in
© 2025 Hakan Ozturk · Privacy ∙ Terms ∙ Collection notice
Start your SubstackGet the app
Substack is the home for great culture