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🍵 9 key lessons from the book "Rework" that will change the way you work forever

www.thecscafe.com

🍵 9 key lessons from the book "Rework" that will change the way you work forever

Hakan Ozturk ⚡
Jan 15, 2023
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🍵 9 key lessons from the book "Rework" that will change the way you work forever

www.thecscafe.com
  1. Learn to say "No"

    Knowing when and how to say "No" to things is a superpower.

    Focus on the things that matter. Cut off the fluff.

  2. Don't wait for the right moment

    The best time to start something new was yesterday.

    Don’t waste your time anymore.

    Start doing it today.

  3. Stay small. Bigger isn't always better.

    Don't try to be everything to everyone.

    Focus on your core competencies and excel at them.

    Besides, smaller companies can make decisions faster without heavy bureaucracy and red tape.

    See my previous edition for quick insights on this topic:

    The Customer Success Café
    🍵 7 Reasons To Join A Startup (And Skyrocket Your Career)
    Customer Success is the hottest and fastest-growing job in the world. And it’s not a coincidence. The number of SaaS startups entering the market has exploded over the past few years. And there are more than 15,000 open CS positions at the moment. The…
    Read more
    5 months ago · Hakan Ozturk ⚡
  4. Remote work is gold

    It's here to stay and the benefits are massive.

    Increased work-life balance, autonomy, reduced commute time and so much more.

  5. Test, learn, and improve

    Don't be afraid to make mistakes. Learn from them instead.

    And improve as you iterate.

  6. Build side projects

    Work on something unrelated to your day job.

    Explore new interests, test out new ideas, and get new skills.

    Network and collaborate with people outside of your usual work.

    Your future self will thank you!

  7. Focus on your time and energy

    Do things that matter and make a real impact.

    Don’t waste your time and energy on unimportant tasks.

    See the Eisenhower matrix for quick tips on how to keep focus and boost your productivity:

    The Customer Success Café
    How to 10x Your Productivity, Free Up Time And Get Things Done With The Eisenhower Decision Matrix
    Have you ever heard about the Eisenhower Decision Matrix? It’s a powerful tool that helps you organize tasks based on urgency and importance so you can free up time to focus on what matters the most and get things done. In today’s newsletter, we’ll explore this fundamental technique and discover how you can…
    Read more
    a year ago · Hakan Ozturk ⚡
  8. Simple is beautiful

    Less is more.

    Focus on the fundamentals and remove the unnecessary.

  9. Don't be afraid to pivot

    If something isn't working, don't be afraid to change direction and try something new.

    As Jim Rohn once said:

    If you don’t like where you are, change it. You are not a tree!

    Listen to his motivational speech on The Success Pod to transform your life for the better.

    The Customer Success Café is a reader-supported publication. Subscribe today for free or upgrade to get unlimited access to previous posts and receive exclusive editions.


And that's it!

I hope you found these insights helpful 🎯

If you liked this quick book takeaway, please hit the like button, leave a comment and share your thoughts and experiences on the topic.

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📢New Episode Of The CS Café Podcast🎙️🎤

The Customer Success Café
#2 - CS Café Podcast - Prithwi Dasgupta - CEO of SmartKarrot
Listen now (43 min) | In my conversation with the CEO of SmartKarrot, Prithwi Dasgupta, we discussed a variety of topics related to the company's global presence and customer base, as well as the role of Customer Success in a business. SmartKarrot is a virtual organization with a development center based in India, and has a presence in 8 countries, with a strong presence in t…
Listen now
4 months ago · Hakan Ozturk ⚡

ps. want to be a guest on my show? Reach out to discuss.

Thank you for reading The Customer Success Café. This post is public so feel free to share it with your friends and colleagues 🤩

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CS Café Hiring Zone

Today’s Featured Opportunities:

EMEA

  • Customer Success Manager, Lunio, (UK, Remote)

  • Director of Customer Success, Seismic (UK, Remote)

US

  • Customer Success Director, INRY (US, Remote)

  • Area VP of Customer Success, Stampli (Mountain View, US)

LATAM

  • Customer Success Specialist, ThousandEyes, Mexico City

APAC

  • Enterprise Customer Success Engineer, Rackspace (India)

  • Global Customer Success Director, Multiplier (Singapore)

WORLDWIDE

  • Customer Success Specialist, Duolingo (Remote)


Trending News

  • Forter Appoints Ozge Tuncel Ozcan as Chief Customer Officer

  • Entrust names Harini Gokul as Chief Customer Officer

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I’ll speak to you again next Sunday.

Until then, take care, friends!

Hakan.


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🍵 9 key lessons from the book "Rework" that will change the way you work forever

www.thecscafe.com
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