Discover more from The Customer Success Café Newsletter
9 Powerful Lessons From The Book "Rework"
1. Learn to say "No"
Knowing when and how to say "No" to things is a superpower.
Focus on the things that matter the most.
Cut off the fluff.
2. Don't wait for the right moment
The best time to start something new was yesterday.
Don’t waste your time anymore.
Start doing it today.
3. Start small
Don't try to be everything to everyone.
Focus on your core skills and become part of the top 1% of people who master it.
Besides, smaller companies can make decisions faster without heavy bureaucracy and red tape.
See my previous edition for quick insights on this topic:
4. Remote work is gold
It's here to stay and the benefits are massive.
Tune in to my exclusive interview with Nadia Harris, CEO of Remote Work Advocate:
CS Café Podcast #3: Revolutionize Your Work in Customer Success with Remote Work Advocate Nadia Harris
5. Test, learn, and improve
Failure is a must on the road to success.
Make mistakes. Learn from them.
Improve and repeat.
6. Build side projects
Work on something outside of your day-to-day job.
Explore new interests, test out new ideas, and get new skills.
Invest in yourself more than you do in your work!
Your future self will thank you.
7. Focus on your time and energy
Don’t waste your time and energy on tasks that are not important.
See the Eisenhower Decision Matrix for quick tips on how to keep focus and boost your productivity:
8. Simple is beautiful
Less is more.
Focus on the fundamentals and remove distractions.
9. Change Course
If something isn't working, change direction and try something new.
As Jim Rohn once said:
If you don’t like where you are, change it. You are not a tree!
Listen to Jim Rohn’s motivational speech on The Success Pod to transform your life for the better:
And that's it!
I hope you found these insights helpful 🎯
If you enjoyed the quick takeaways, you’ll love the book.