🍵Accelerate Your Career: 12 Powerful Lessons from Peter Drucker
🍵Accelerate Your Career: 12 Powerful Lessons from Peter Drucker
Read time: 2 mins
Today’s edition is brought to you by Transistor, the easiest way to start your own podcast. Get your 14-day free trial today.
Peter Drucker was a famous consultant, educator, and author known for his research on Management principles.
Here are 12 core lessons from his work that will get you on the fast track to success:
1/ Focus on Results
“Efficiency is doing things right; effectiveness is doing the right things."
According to Drucker, it’s all about getting results.
Focus on execution and get things done.
2/ Make your communications clear
"Effective communication is communication that is understood."
It's much better to be clear than to show off how clever you are.
Read the room, write, and speak in a way that everyone can understand.
3/ Be innovative
"The best way to predict the future is to create it."
Drucker believed that innovation was critical for businesses to grow.
Come up with new ideas to solve issues and improve your solutions.
Stay ahead and adapt to customers’ changing needs.
4/ Collaborate
“None of us is as smart as all of us."
Collaboration is key to effective management.
Create a shared sense of ownership and responsibility for success.
Work with your team and customers together to achieve common goals.
5/ Focus on the Customer
“The purpose of business is to create and keep a customer."
Put your customers first.
Provide a stellar experience at every single touchpoint.
6/ Keep learning
"We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn."
You must learn to unlearn.
Stay alert about the latest trends in your industry.
Remove the wording “we’ve always done it this way” from your vocabulary.
7/ Set Clear Goals
"If you want to reach a goal, you must 'see the reaching' in your own mind before you actually arrive at your goal."
Make sure you're working with a specific goal in mind.
This will help you measure progress and ensure that you are on track to achieve your objectives.
8/ Embrace Change
"The greatest danger in times of turbulence is not the turbulence; it is to act with yesterday's logic."
The only thing that does not change is ...change.
Get ready and adapt to changes in your customers' businesses and in the market.
Be flexible and agile.
9/ Empower Your Team
“Management is doing things right; leadership is doing the right things."
Encourage people to take charge of their work and own it.
Build trust, encourage collaboration, and commitment to shared goals.
10/ Measure Results
"What gets measured gets improved."
Use data to measure the impact of your work and tell the story.
This will help you improve and show the value you're providing along the way.
11/ Build Strong Relationships
"The most important thing in communication is hearing what isn't said."
Your network is your net worth.
Be proactive, listen, and build empathy.
Set the foundations solid with your team, customers, and stakeholders.
12/ Take Responsibility
"The entrepreneur always searches for change, responds to it, and exploits it as an opportunity."
Own your actions and take responsibility for your results.
Remember: you're in the driver's seat.
Learn from your mistakes and keep going.
Onwards, and upwards!
I’ll speak to you again next week.
Hakan.
Here are the 2 masterpiece books from Peter Drucker I’d recommend reading:
CS Café Hiring Zone
Today’s Top Customer Success Jobs:
US/Canada
Adobe – Senior Customer Success Manager – Multiple Cities, USA
1Password – Senior Customer Success Manager – Remote, Canada
LATAM
PayPal – Customer Success Manager – Sao Paulo – Brazil
EMEA
ThousandEyes – Customer Success Manager, Multiple Countries – Europe
APAC
Trackier – Customer Success Manager – Noida, India
Ceridian – Customer Success Manager – Remote, Australia
UiPath – Senior Customer Success Manager – Tokyo, Japan
Here are 8 other ways I can help you.
If you are enjoying my weekly newsletter, the best favor you could do for me is to give it a shout-out and say a few nice words online. Thank you!