Is Customer Success Career Right for You?

Lately, many people are talking about how easy it seems to switch to a CSM career.

This has CSM professionals wondering about what's ahead.

The Perception Problem

One common sentiment that's been circulating is that transitioning into a CSM role is a “piece of cake.”

Some claim that all you need are excellent soft skills, while others argue that it's as simple as using your existing people skills.

But is this really the case?

The Reality Check

The truth is, it's not that straightforward.

Here’s why: