The Customer Success Café Newsletter

The Customer Success Café Newsletter

Customer Success Operations: The Ultimate Guide

Hakan Ozturk | The CS Café's avatar
Hakan Ozturk | The CS Café
Feb 01, 2024
∙ Paid

If you're in the world of customer success, you may have come across the term "Customer Success Operations Manager."

But what does this role entail, and why is it so important in today's business landscape?

Let’s explore the ins and outs of customer success operations and shed light on the responsibilities of a Customer Success Operations Manager.

What i…

Keep reading with a 7-day free trial

Subscribe to The Customer Success Café Newsletter to keep reading this post and get 7 days of free access to the full post archives.

Already a paid subscriber? Sign in
© 2025 Hakan Ozturk · Privacy ∙ Terms ∙ Collection notice
Start your SubstackGet the app
Substack is the home for great culture