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Boost Customer Success with ChatGPT, Your AI Assistant

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Boost Customer Success with ChatGPT, Your AI Assistant

Hakan Ozturk ⚡
Apr 23, 2023
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Boost Customer Success with ChatGPT, Your AI Assistant

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Read time: 3 mins

Big thanks to my sponsors for helping me deliver this edition to you for free.

  • Taplio: the perfect solution to grow on Linkedin.

  • Fireflies: the easiest way to set meeting notes on autopilot.


New Book: ChatGPT for Customer Success

Time is your most valuable asset.

And as a customer success professional, saving time is critical to be more productive.

But with so many tasks on your to-do list, it can be quite challenging.

Here comes ChatGPT: the revolutionary Artificial Intelligence.

It can answer your questions and make suggestions with mind-blowing accuracy.

All you have to do is give ChatGPT “a prompt”, like a question or a request for help.

It will then use its amazing abilities to come up with a response or solution for you and fast!

It's like having your own personal AI assistant at your fingertips.

It’s always available for help whenever you need it.

If you’re not familiar with ChatGPT yet, you’re missing out on big! Create a free account now and join the revolution!

So, here are 12 powerful ChatGPT prompts that will help you save tons of hours.

I use them almost every day, and I hope you’ll find these helpful too:

1/ Ideal Customer Profile

Prompt: Create a description of an ideal customer based on [your products/services]. Make it relevant to the [insert your industry].

2/ Customer feedback surveys

Prompt: Provide a set of questions for a customer feedback survey about [your company/products/services].

The goal is to measure customer satisfaction levels and identify areas for improvement.

3/ Onboarding

Prompt: Create a step-by-step template for a customer onboarding program that will set our customers up for success based on [your products/services]. Include prompts for each step. Ensure to provide a comprehensive process that leaves customers feeling confident and engaged.

4/ Customer engagement

Prompt: Give a list of strategies to boost customer engagement and retention for [your company products/services]

5/ Brainstorm

Prompt: Write 10 powerful ideas to improve customer success using [products/services].

6/ Generate new ideas

Prompt: Provide a list of 10 use cases for [add the topic here].

7/ Summary

Prompt: Summarize this article and outline the most important information: [copy/paste the post].

8/ Email subject lines

Prompt: Give a list of 10 engaging email subject lines that will boost open rates for: [insert your email text]

9/ Change the tone

Prompt: Make this more [insert tone style]: [copy/paste text]

Example: make this text less formal, more exciting, and friendly: [your text here]

10/ Asking for advice

Prompt: [copy/paste your text]. How does it sound?

This is one I cannot live without anymore :-)

I often use this prompt as a final check before sending out any communication. Always surprising to see the issues it uncovers around tone, grammar, transitions, punctuation, etc.

11/ Explain it to a 12-year old

Prompt: Rewrite as if you were explaining to a 12-year-old kid.

Based on the famous Feynman Technique I covered in a previous edition:

Mastering Customer Success: The Feynman Technique for Learning Anything

Mastering Customer Success: The Feynman Technique for Learning Anything

Hakan Ozturk ⚡
·
April 24, 2022
Read full story

Ideal to break down complex topics into super simple ideas anyone can understand.

12/ Bonus: prepare for an interview

If you’re looking for a job right now, this one is a must-use.

Of course, you can do it by yourself by running research.

But it’s also interesting to get ChatGPT’s version for more perspective.

Prompt: write a list of interview questions to ask [interviewer title] for the role of [insert job title] at [company name]. Their solutions help customers [do XYZ].

You can also copy/paste your CV and ask chatGPT to come up with the most relevant questions based on your experience and the job description.

The possibilities are infinite!


⚡New Book: ChatGPT for Customer Success⚡

Customer Success AI Hub

Supercharge Customer Success with ChatGPT

Hakan Ozturk ⚡
·
Jun 15
Supercharge Customer Success with ChatGPT

I’m excited to introduce my latest book "Supercharge Customer Success with ChatGPT”. It's the ultimate guidebook that will help you take your customer interactions to the next level. Imagine having a virtual assistant at your fingertips, ready to deliver personalized experiences, automate tasks, and provide massive insights, fast.

Read full story

Enjoying the read? Join over 2,000 other smart pros who read my newsletter every week. Subscribe now and level up in 3 mins every week for free! Upgrade to paid and get access to exclusive member-only content and boost your productivity!


Customer Success AI Hub

Discover weekly powerful AI tools that will save you 100+ hours a week and turn you into a productivity beast in seconds:

🍵20 Game-Changing ChatGPT Prompts for Customer Success

🍵20 Game-Changing ChatGPT Prompts for Customer Success

Hakan Ozturk ⚡
·
May 28
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7 Powerful ChatGPT Prompts for Customer Success

7 Powerful ChatGPT Prompts for Customer Success

Hakan Ozturk ⚡
·
Jun 18
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🍵5 Game-Changing AI Tools for Customer Success

🍵5 Game-Changing AI Tools for Customer Success

Hakan Ozturk ⚡
·
Jun 4
Read full story
42 Amazing AI Tools to Boost Productivity and Save Time

42 Amazing AI Tools to Boost Productivity and Save Time

Hakan Ozturk ⚡
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Jun 18
Read full story

And that’s it.

ChatGPT is an amazing tool that can assist you beyond your expectations.

All you need is to give it the right sequence of prompts to guide it based on what you want.

Sure, it’s not 100% perfect.

But it's an amazing resource to help with whatever you’re working on.

Try these prompts and let me know how it goes.

Upgrade today for exclusive member-only content and access to the Customer Success AI Hub.

Here are 7 ways I can help you:

1. Podcasts

The Customer Success Café 🎙️

Tune in to The CS Café Podcast on Spotify, where I interview the most influential experts in the industry each month.

Gain valuable insights and stay up to date with the latest trends. Want to be a guest on my show? feel free to reach out.

The Success Pod 🎙️

250,000+ downloads, 2,500+ active daily listeners, and counting! 🚀

Get daily inspiration and motivation from the most successful and brightest people who have ever lived.

Join our growing tribe of 3,100+ subscribers and tune in to The Success Pod now.


2. Books

  • How To Become A Customer Success Manager

If you’re transitioning into CS or looking to set the foundations solid, check out my best-selling book, recommended by Custify, one of the leading CS platforms, as an “Essential Customer Success Book For The Modern CSM."

  • ChatGPT for Customer Success

Level up your CS strategies with my new book “Supercharge Customer Success with ChatGPT”. Learn how to personalize experiences, automate tasks, and drive massive outcomes in seconds.

  • Cold Email Mastery: Write Emails That Convert

With over 15 years of industry experience, I reveal the secrets to writing and sending cold emails that boost your outreach and generate more leads.

You’re one cold email away from getting whatever you want.

Start sending emails that convert now.


3. Customer Success Job Board

Visit TopCSjobs.com, the premier job board exclusive to the latest career opportunities in customer Success. Find your next dream job today.


4. Personal Coaching

Book a 30-min coaching session with me. Whether you need guidance in your career or personal growth, let's work together to get the success you deserve.

Topics I cover:

  • AI for Customer Success

  • How to Grow Your Career in CS

  • Customer Success Fundamentals 101

  • How to Land Your Dream Job in Customer Success

  • How to Write The Perfect Cover Letter and Resume That Stand Out

  • How to Become A Rockstar Customer Success Manager

  • How to Grow a LinkedIn Audience to 10,000+ Followers

  • How to Start a Newsletter And Build Your Own Audience

  • How to Be More Productive, and Do More of What You Love.

  • and more to come.


5. Referral Program

Refer friends and colleagues to join my newsletter and gain exclusive member-only access and benefits:

  • 3 referrals

    Get 1-month free access to the Customer Success AI Hub (Value: $10)

  • 9 referrals

    Get my 2 new books ChatGPT for Customer Success and Cold Email Mastery for free (Value: $40)

  • 25 referrals

    Get a 30-min coaching session with me. (Value $500)

Simply click the button below, collect points, and unlock your exclusive benefits:

Refer a friend


6. Sponsorship

Sponsor my newsletter, boost your visibility, and position yourself or your company as an industry leader.

Check out the requirements here and send me an email whenever you’re ready!


7. My other newsletters

  • The Success Pod Newsletter

    Your dose of inspiration and motivation in 3 mins every week for free.

  • The Photo Cultivator

    Level up your photography skills in 3 mins every week for free.

    As an award-winning professional photographer selling thousands of pictures online with over 12,000 students on Udemy, I help amateur photographers monetize their pictures with stock photography.


And that’s it!

Let me know which areas interest you the most, and we can dive deeper into these topics together.

And if there's anything else I can do for you, feel free to reach out.

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