The Customer Success Café Newsletter

The Customer Success Café Newsletter

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The Customer Success Café Newsletter
The Customer Success Café Newsletter
What's Best: Individual Contributor or Manager?
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What's Best: Individual Contributor or Manager?

Hakan @ The CS Café Newsletter's avatar
Hakan @ The CS Café Newsletter
Oct 14, 2023
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The Customer Success Café Newsletter
The Customer Success Café Newsletter
What's Best: Individual Contributor or Manager?
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Here’s the question everyone has in mind:

Is it wise to stay in an Individual Contributor (IC) role for long?

Or should you move into a managerial position?

The IC's Dilemma

Many folks come across this vital career crossroads.

The natural career path and next step to IC would be management.

But is that the only route to success?

The Benefits of Staying an IC

If you love hands-on, customer-facing work, remaining an IC has its merits:

  1. Tech Expert: As an IC, you can become a technical expert, valued for your know-how.

  2. Flexibility: You have more freedom in how you tackle your tasks.

  3. Decent Money: Surprisingly, ICs can earn as much as, if not more than, managers, especially in roles rewarding high performance.

  4. Stability: ICs might have better job security (although there is no such thing as job security! - see all the layoffs) since middle managers are the first to get the axe during tough times.

  5. Personal Joy: If you genuinely enjoy customer interactions, staying an IC could be very fulfilling.

The Managerial Path

On the other side, management roles offer these exceptional benefits: …

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