Senior living is under real pressure. Acuity is rising, staffing is tight, and families expect more visibility and faster response.
Inspiren’s new $100M Series B is a clear signal that the next chapter won’t be about point tools.
It will be about one integrated, AI-powered ecosystem that ties resident safety, care planning, staffing, and emergency response together—so teams act faster with fewer gaps.
Insight Partners led the round with Avenir, Primary Venture Partners, Scale, Story, Third Prime, and Studio VC, bringing total funding to $155M. The goal: help operators deliver better outcomes with less friction.
What’s New
A unified operating system: Inspiren brings safety, clinical insights, staffing, and emergency response into one platform, so people aren’t jumping across tools when seconds matter.
Real-time intelligence: Inspiren HQ and Inspiren Intelligence give community leaders a live view of risks and performance—so action replaces guesswork.
Measured impact in the field: Early customers report faster fall confirmation and fewer injuries, with multi-site rollouts already in motion.
If you like this “AI inside the operating system” pattern, I break it down in Filevine’s $400M: The AI Playbook For CS Leaders and how it translates into wins for your team.
Why This Matters For Customer Success
No matter your industry, the lesson is the same: outcomes improve when data and workflows live in one place.
Faster time-to-value: A single platform means cleaner handoffs and fewer “where did that alert go?” moments. If you’re building foundations, start with Build Customer Success From Zero: 7-Day Plan + Checklists to wire events, alerts, and cadence in a week.
Proof beats anecdotes: When safety and staffing insights convert to fewer incidents and faster response, your QBR moves from stories to evidence. Grab ready slides and trackers in the Templates library to show value without reinventing the wheel.
Fewer renewal blockers: Connected data removes billing confusion and contract mismatches. For a practical checklist to cut disputes and speed credits, see Rillet $70M: Kill Billing Friction, Protect Renewals.
The 30-Day Action Plan (Do This Now)
Pick your system of record. Map where core signals live (alerts, staffing, approvals). Choose one home and route everything there. The 7-Day Plan shows the exact 10 product events to standardize and how to wire alerts fast.
Unlock Steps 2–4 + the Install Pack (QBR slides, scorecards, Health Score CSV, alert workflow, billing scorecard, weekly cadence). Upgrade to access.