Momentus Technologies Names Jenn Keirnan as Chief Customer Officer
Momentus Technologies just announced the appointment of Jenn Keirnan to the newly created role of Chief Customer Officer! 🎉🎉
Jenn, who previously served as Executive Vice President, Professional Services and Support at Momentus, brings massive experience and a proven track record of improving customer success.
In her new role, she'll be key in making sure customers get the most value from their Momentus SaaS solutions.
Why Does It Matter for Customer Success?
Jenn Keirnan's journey at Momentus has been nothing short of remarkable.
Her approach involves leveraging customer data and analytics to derive actionable insights, resulting in higher loyalty, retention rates, and increased customer lifetime value.
Before joining Momentus, Jenn held leadership positions in high-growth SaaS environments at Khoros and OpenSymmetry.
Her expertise in optimizing processes, mitigating risks, and maintaining a focus on delivering exceptional customer experience makes her an invaluable asset in her new role.
Key Achievements
Putting Customers First
Jenn has been pivotal in making Momentus all about customers and their experience.
Smart Insights: Using data, Jenn has found ways to make the customer experience better, driving higher loyalty and retention rates.
Global Leadership
With experience in managing global teams and supporting SaaS products on a 24/7/365 basis, Jenn brings a global perspective to customer success.
What Alex Alexandrov, CEO of Momentus Technologies, Says:
"At Momentus, our mission is clear – to empower our customers globally to create extraordinary moments. This appointment underscores our fierce commitment to our customers' successful journey with Momentus and is a critical step in ensuring every touchpoint with Momentus exceeds expectations."
A Word from Jenn Keirnan:
"Momentus is built on a set of core values and a company culture that places a significant emphasis on the success of its customers. I'm thrilled to be building on that culture to enable a successful outcome for all customers at Momentus."
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Jenn Keirnan's appointment as Chief Customer Officer at Momentus Technologies shows the company's dedication to delivering best-in-class customer experiences.
As Momentus continues to empower organizations globally to create extraordinary moments, Jenn's leadership will be key in making sure this mission is a success.
-Hakan.
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