The Customer Success Café Newsletter

The Customer Success Café Newsletter

NEWS

Landbase Raises $30M To Reimagine GTM With AI

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The Customer Success Café
Sep 30, 2025
∙ Paid
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Quick Take: Landbase, an agentic AI startup led by operators from AppDirect, OysterHR, and EverString, raised $30M Series A co‑led by Sound Ventures and Picus Capital. (Source: Landbase Blog)

Their domain model GTM‑1 Omni turns a simple prompt into hyper‑targeted, multi‑channel campaigns in minutes.

What Landbase Is Building

Old stacks are slow and stitched together.

Landbase uses an agent that picks who to target, what to say, and where to launch—fast. The team reports large gains in conversion and dramatic cuts in launch time. The product is free to try, which should speed adoption.

If your team still runs generic drips, learn how trigger‑based outreach beats time‑based blasts in our guide Stop “Spray and Pray”—Use These Triggers Instead inside the Café library. Read the trigger guide.


Why This Matters For Customer Success

  • Better handoffs. Higher‑intent leads mean smoother onboarding and faster time‑to‑first‑value.

  • Shared signals. The same events that drive outbound can power activation, adoption, and expansion.

  • Outcome focus. As AI does more work, pricing and success stories shift from seats to results. CS becomes the source of truth on value.

For a wider view of AI in CS, see our field guide Why AI Matters in CS (But Only 14% Are Ready)—a simple plan to get your org AI‑ready. Open the AI guide.


Want the full action plan with templates, prompts, and checklists you can ship this week?

Upgrade to Premium to unlock the step‑by‑step playbook below.

🔐A Complete Agentic GTM Playbook For CS‑Led Growth

This section gives you ready‑to‑use steps, prompts, and templates. Keep the language simple, copy what you need, and launch.

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