The Customer Success Café Newsletter

Share this post

FreshBooks Promotes Mara Reiff from Chief Customer Officer to Interim co-CEO

www.thecscafe.com

Discover more from The Customer Success Café Newsletter

Your Weekly Source for Customer Success, AI-powered Productivity Career Growth, And Personal Development. Join Our Vibrant Community of 2,500+ Smart Professionals and Boost Your Skills Every Week.
Over 2,000 subscribers
Continue reading
Sign in
NEWS

FreshBooks Promotes Mara Reiff from Chief Customer Officer to Interim co-CEO

Hakan Ozturk⚡
Nov 16, 2023
Share this post

FreshBooks Promotes Mara Reiff from Chief Customer Officer to Interim co-CEO

www.thecscafe.com
Share

Stay informed with TheCScafe Premium.

The fastest and easiest way to level up and get ahead in Customer Success.

Upgrade to Premium

Mara Reiff Freshbooks Interim CEO

In a recent update, Toronto-based accounting software company FreshBooks announced the promotion of Mara Reiff, formerly the Chief Customer Officer, to interim co-CEO.

This shift follows the departure of President Mark Girvan and CEO Don Epperson.

FreshBooks, actively seeking a new CEO, is undergoing a massive restructuring, including a six percent workforce layoff and the closure of operations in Raleigh, North Carolina.

Mara Reiff's promotion highlights FreshBooks' commitment to a customer-centric approach.

Stay tuned for updates on how these strategic changes will drive FreshBooks' dedication to Customer Success during this period of leadership transition.

Accelerate your success. Subscribe to TheCScafe Newsletter now.

Share this post

FreshBooks Promotes Mara Reiff from Chief Customer Officer to Interim co-CEO

www.thecscafe.com
Share
Previous
Next
Comments
Top
New
Community

No posts

Ready for more?

© 2023 Hakan Ozturk
Privacy ∙ Terms ∙ Collection notice
Start WritingGet the app
Substack is the home for great writing