The Customer Success Café Newsletter

The Customer Success Café Newsletter

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Supabase’s $120M Series E: Why It Matters For Customer Success

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The Customer Success Café
Oct 04, 2025
∙ Paid
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Supabase, the Postgres development platform, closed a $120M Series E at a $5B pre‑money led by Accel and Peak XV with Figma joining alongside YC, Coatue, Felicis, Craft, and Square Peg. (Source: Supabase / PRNewswire)

The team will continue its policy of employee liquidity (up to 25% of vested stock each round), speed up hiring for open‑source projects like Multigres and OrioleDB, and open a $1M community round for early customers and Postgres contributors.

Why CS Leaders Should Care

  • Open standards win. A fast, dev‑friendly data stack raises the bar your customers expect.

  • Community is a moat. When users co‑invest, advocacy grows. Bring that thinking into Customer Success.

  • Enterprise proof matters. Reliability, security, and performance are now part of the buying checklist.

If you need a primer on scaling CS programs as you grow, my guide Scaling Customer Success: The Ultimate Guide shows team design, playbooks, and metrics that grow with you.


Want the complete action plan with templates, scripts, and step‑by‑step plays? It’s below for premium members.

Upgrade to Customer Success Café Premium to get the full execution kit and save weeks of work.

🔐5 Plays To Ship This Week (With Templates)

Each play includes owner, time cost, tools, template, and success metric.

Keep it simple, ship fast, and review weekly.

Play 1: Lifecycle Automation In 30 Days

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