Tom Rabaut Appointed Chief Customer Officer at Redis

Exciting News: Tom Rabaut has just joined Redis as the company’s new Chief Customer Officer 🎉

Stay informed with TheCScafe Premium.

The fastest and easiest way to get ahead in Customer Success.

Upgrade now to get exclusive member-only updates.

This is awesome news from a customer success perspective, as Tom brings massive experience from his previous role at Zscaler to oversee global customer success and support for Redis Cloud and Redis Enterprise.

He has a proven track record in building customer and developer-focused cultures and is now set to boost collaboration with Redis’ go-to-market teams.

His main mission: ensure a seamless experience for Redis customers.

From a CS standpoint, this is a commitment to bringing even more value to Redis customers.

Tom is expected to introduce innovative programs and services, expanding and delighting the Redis customer and developer community.

We wish him all the best in his new role!

-Hakan.

"Love the CS cafe! It's my inspiration source."

—Shannon, Premium subscriber.