The Customer Success Café Newsletter

The Customer Success Café Newsletter

Share this post

The Customer Success Café Newsletter
The Customer Success Café Newsletter
The Ultimate Guide to Executive Business Reviews for CSMs
Copy link
Facebook
Email
Notes
More
TEMPLATES

The Ultimate Guide to Executive Business Reviews for CSMs

Hakan @ The CS Café Newsletter's avatar
Hakan @ The CS Café Newsletter
Jul 07, 2024
∙ Paid

Share this post

The Customer Success Café Newsletter
The Customer Success Café Newsletter
The Ultimate Guide to Executive Business Reviews for CSMs
Copy link
Facebook
Email
Notes
More
Share

What is an Executive Business Review?

An Executive Business Review (EBR) is a strategic meeting between a company and its key customers, typically involving executive-level stakeholders from both sides.

This high-level interaction is key for maintaining strong business relationships and driving long-term success.

Key Objectives of an EBR:

  1. Demonstrate value…

This post is for paid subscribers

Already a paid subscriber? Sign in
© 2025 Hakan Ozturk
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture

Share

Copy link
Facebook
Email
Notes
More