The Customer Success Café Newsletter

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The Ultimate Guide to Executive Business Reviews for CSMs

TheCScafe's avatar
TheCScafe
Jul 07, 2024
∙ Paid

What is an Executive Business Review?

An Executive Business Review (EBR) is a strategic meeting between a company and its key customers, typically involving executive-level stakeholders from both sides.

This high-level interaction is key for maintaining strong business relationships and driving long-term success.

Key Objectives of an EBR:

  1. Demonstrate value…

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