The Customer Success Café Newsletter

The Customer Success Café Newsletter

Definitions

What is Customer Success ?

Hakan Ozturk | The CS Café's avatar
Hakan Ozturk | The CS Café
Dec 06, 2023
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Customer success is a strategic approach that focuses on helping customers achieve their desired outcomes with a company's products or services.

It's about building strong relationships with customers.

Understanding their needs, and proactively providing support to ensure they are getting the most out of what they have purchased.

Key Objectives of Custome…

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