Filigran, the open-source cybersecurity company behind the eXtended Threat Management (XTM) suite, raised $58M in Series C from Eurazeo, Insight Partners, Accel, and Deutsche Telekom. (Source: Filigran)
The funding will speed up two big bets—OpenGRC (threat-informed risk) and XTM One (AI-native, agent-powered “defense cockpit”)—and fuel expansion in the US, DACH, Saudi Arabia, and Japan.
Why It Matters For Customer Success
Security and risk are now part of every renewal and expansion. Your buyers want proof, fast responses, and clear reliability—not just features.
This raise signals a new baseline:
Proof Is The Product
Evidence (SOC/ISO, uptime, pen-tests) must be ready in hours, not weeks. If you’re building your system, my guide on Defend Renewals Without Discounts: The CS OS shows how to set a weekly cadence and ship a simple operating system that keeps deals moving (read it in The Customer Success Café).
AI = Speed + Consistency
Expect AI-assisted workflows for security reviews, QBR prep, and follow-ups. To map AI into your CS org this month, see AI Is Rewriting Customer Success—Here’s Your Plan for a 30-day rollout with starter prompts and a safe pilot.
Risk-Informed Storytelling
Tie adoption to risk posture and incident response in QBRs. Use 15 Churn Alerts Every CS Leader Needs to spot risk 60 days earlier and to turn signals like Pricing Page Views or Seat Changes into proactive outreach.
Momentum → Renewals
When you create a win, lock it in fast. The PEAK Playbook shows how to package wins into a 24-hour Proof Pack and a 7-day activation sprint so value isn’t lost between meetings.
Helpful reads to go deeper:
What To Watch Next
OpenGRC launch notes and first enterprise cases (look for live, threat-informed metrics over static checklists).
XTM One agent workflows that mirror CS ops (auto-summaries, task routing, proactive risk flags).
Hiring heatmaps in US/DACH/ME/Japan—where support will feel most “local” first.
Want the exact playbooks, templates, scripts, and metrics to put this into action in 30 days?
Upgrade to Premium and ship it with your team this month.
🔐A 30-Day Playbook To Turn Security & Risk Into Revenue
This is the copy-paste, ship-this-month plan. Use it to reduce churn, speed renewals, and win price-increase talks—without discounting.