CS My Way #9: Exclusive Interview with Kevin Herrholtz, Vice President of Customer Success at AddShoppers
From Education To Customer Success
Welcome To CS My Way #9
Welcome to this exciting new space—CS My Way—where you can learn from the best in the industry and get ahead in Customer Success and beyond.
Each week, I engage in conversations with top executives — Chief Customer Officers, VP/Head of CS, founders, and CEOs. Together, we discuss how they drive success for their customers.
💡I always learn a lot from these exclusive interviews, packed with massive value, practical examples, key takeaways, and best practices from each leader.
I hope they’ll inspire you to build world-class CS organizations and accelerate your career in Customer Success and beyond.
💥I'm thrilled to bring you today my latest conversation with Kevin Herrholtz, Vice President of Customer Success at AddShoppers, a leading digital commerce platform for brands and shoppers that save people time and money.
Thank you, Kevin, for sharing your story and insights with us on The CS Café!
The stage is yours!
P.S. Want to share your own story? Fill out this quick form and I’ll get back to you over email.
About You
You have a massive experience in the education field.
As an adjunct instructor at Bryant & Stratton College and in your consulting role at Client Success Central, how do you bring an educational perspective into client success? Are there principles from teaching that you find applicable in your current role?
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