Dec 18, 2022 • 1M

🎙️CS Café Podcast #1 - Rav Dhaliwal - Investor and former Customer Success Executive at Slack

Open in playerListen on);

Appears in this episode

Hakan Ozturk ⚡
All things Customer Success, Productivity, And Personal Development, by Hakan Ozturk.
Episode details

Listen On Spotify:

💥🎙️Get ready for an unforgettable conversation with Rav Dhaliwal, an investor and former executive at Slack who has over a decade of experience in customer success and growth at companies like Zendesk and Yammer, Inc.

As the former Head of Customer Success at Slack, Rav built the CS department from the ground up and has a wealth of knowledge to share about the tech industry.

Currently, a venture partner at Crane Venture Partners, Rav is passionate about helping startups scale and succeed.

He's even been featured in Forbes for his insights on the tech industry.

In this exclusive interview with Rav, we discussed his experiences in the tech industry and his thoughts on the latest trends and opportunities in customer success.

We also dived into his recent article "The Problem With Customer Success" which has caused a stir in the CS community.

Plus, he gave us tons of practical advice on how to best position CS within your company, grow your career as a Customer Success professional, and succeed on your own journey!

Don't miss out on this epic interview with Rav.

Click to listen now on the Customer Success Café Podcast® the no:1 podcast for all things Customer Success👇

Please rate the episode with a 5-star review :) and hit the bell to get notified as I publish a new episode every month.

Also, visit to subscribe to my free CS Café newsletter where I make CS easy to digest every week.

Finally, if you're looking for a job in CS, check out, the #1 job board exclusive to Customer Success.