3 Common Phrases You Should Avoid in Customer Success (And What To Say Instead)
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Writing skills in Customer Success are often underrated. Your primary objective in any communications with your customers is to get to the point fast without any misunderstanding or unintentional offense. As a general rule, you should always ask yourself: “Does what I’m saying add any more value to the conversation?” If so, go ahead. If not, simply remove it.
3 Common Phrases You Should Avoid in Customer Success (And What To Say Instead)
3 Common Phrases You Should Avoid in Customer…
3 Common Phrases You Should Avoid in Customer Success (And What To Say Instead)
Writing skills in Customer Success are often underrated. Your primary objective in any communications with your customers is to get to the point fast without any misunderstanding or unintentional offense. As a general rule, you should always ask yourself: “Does what I’m saying add any more value to the conversation?” If so, go ahead. If not, simply remove it.