Reach 4,300+ CS Leaders Through The Industry's Most Trusted Newsletter
Last updated: Nov 18, 2025
For Customer Success Platforms & Tool Vendors
If you are building a Customer Success Platform or a product used by CS teams and want:
Inclusion in a Buyer’s Guide
A detailed editorial review
Placement in comparison content
These opportunities are handled separately through my Vendor Inclusion & Platform Partnerships program.
👉 Learn more here: For Platforms
Why Partner With The CS Café?
✓ The Customer Success Café Newsletter is read across 47 US states and 93 countries worldwide.
✓ Audience: CS Executives, CS Directors, Heads of CS, VPs of CS, Managers of CS, and CSMs.
✓ Strong US market presence with global reach
✓ Permanent visibility in newsletter archives
✓ Professional audience across SaaS, Enterprise, and Tech sectors
Industry-Leading Engagement Metrics
(Last measured: Nov 15, 2025)
38–52% open rates (industry average: ~21%)
4% click-through rate (industry average: ~1.8%)
4,300+ active CS leaders & practitioners
Sponsorship Options
Newsletter Sponsorship Packages
Compare features and pricing across 4 tailored advertising solutions for reaching customer success leaders.
100% Satisfaction Guarantee
If you’re not satisfied with your campaign results, I’ll work with you to optimize or provide additional placement.
Past Sponsor Results
Average sponsor results within 30 days:
150+ qualified clicks
45+ direct inquiries
25+ demo requests
What My Partners Say
Enterprise Partners
Matik.io provides an online platform that generates personalized customer presentations in minutes.
“Our newsletter sponsorship brought the right eyes to our brand. Hakan was easy and enjoyable to work with.”
— Hannah Owen, Demand Generation Manager @ Matik
“Hakan was a great addition to our summit. His topic was both timely and compelling and drove a significant amount of interest from our summit registrants. Not only was his content high-quality, but working with Hakan was easy, and having him on our speaker line-up drove additional sign-ups for the summit.”
— Bex Sekar, Head of Marketing @ Matik
The Customer Success Collective
“As a media partner, our experience with TheCScafe has been exceptional. Hakan’s platform provided us with valuable exposure to the Customer Success community.”
— Moneet Binji, Director of Marketing @ The Customer Success Collective
Growth Companies
ZapScale is a B2B SaaS customer success platform.
“Partnership with TheCScafe connected us with a highly targeted audience of CS professionals. Highly recommend for brand reach.”
— Shivam Kharwal, Head of Content
Ad Guidelines
Preferred format (max 50 words):
Today’s edition is brought to you by [Company], the easiest way to [value proposition]. Join here: [CTA link]
Guidelines & FAQs
Q: What’s the lead time for sponsorship?
A: 72 hours minimum for newsletter placements, 1 week for dedicated emails.
Q: Can I choose specific dates?
A: Yes, based on availability. Premium dates (Q1/Q4) typically book 2 weeks in advance.
Q: Do you provide performance reports?
A: Yes, detailed metrics within 7 days post-campaign.
Fast Response Guarantee
I respond to all sponsorship inquiries within 24 business hours.
Want to Reach CS Leaders?
👉 Book your sponsorship via Passionfroot
For custom ideas or questions:
📧 hakan@thecscafe.com
— TheCScafe.com | #1 Weekly Customer Success Newsletter