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🍵5 Must-Read Books to Become A People Magnet
Enhance your Emotional Intelligence in Customer Success with these 5 powerful books. From building genuine relationships to resolving customer issues…
 • 
Hakan Ozturk ⚡
🍵Accelerate Your Career: 12 Powerful Lessons from Peter Drucker
Are you looking to take your customer success career to the next level? Learn from management guru Peter Drucker and discover 12 essential principles to…
 • 
Hakan Ozturk ⚡
🍵Customer Success: Why Your Tech Stack Doesn't Matter
Your customers don't care about your company's tech stack. They want solutions to their problems. Learn how to excel in customer success by focusing on…
 • 
Hakan Ozturk ⚡
April 2023
🍵Customer Success: 10 Years Of Lessons Learned
Want to improve your customer success strategy? Learn how to prioritize your customers, develop sales and communication skills, keep learning, and…
 • 
Hakan Ozturk ⚡
🍵Boost Customer Success with ChatGPT, Your AI Assistant
As a customer success pro, ChatGPT is the perfect solution to save time and boost your productivity. Try these 12 powerful ChatGPT prompts that will…
 • 
Hakan Ozturk ⚡
🍵7 Psychology Principles To Master Customer Success
Discover the top 7 psychology principles to enhance your customer success strategy. Learn how to leverage social proof, reciprocity, scarcity, social…
 • 
Hakan Ozturk ⚡
🍵Want To Communicate Like A Pro? Open This:
Learn effective communication strategies that will help you build trust, simplify complex ideas, and use the power of storytelling to engage and inspire…
 • 
Hakan Ozturk ⚡
🍵Customer Success Burnout: 4 Daily Challenges You Might Be Facing (And How to Overcome Them)
Feeling overwhelmed as a Customer Success Manager? Learn how to tackle daily challenges, from feeling like a dumping ground to dealing with difficult…
 • 
Hakan Ozturk ⚡
March 2023
3 Powerful TED Talks To Drive Customer Success in 20 Minutes
Learn how to use the power of storytelling and why starting with "why" is crucial for success in customer success. Discover tips from Kelly Parker and…
 • 
Hakan Ozturk ⚡
🍵From Ignored to Adored: 15 Ways to Become Un-ignorable
Learn how to become un-ignorable in the eyes of your customers with these 15 ways to deliver value and stand out in customer success. Follow these tips…
 • 
Hakan Ozturk ⚡
🍵Avoid These 5 Common Mistakes At Work
Save 24 Hours Every Week. Looking to boost your productivity and save time? Check out these 5 mistakes to avoid that waste your time and prevent you…
 • 
Hakan Ozturk ⚡
2
🎙️CS Café Podcast #4 - Firaas Rashid, Founder and CEO of Hook
Join us on the Customer Success Cafe Podcast as we dive into the electrifying story of Firaas Rahid, the Founder and CEO of Hook, a cutting-edge…
 • 
Hakan Ozturk ⚡
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