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13 LinkedIn Templates That Get CS Pros Hired: 40%+ Response Rates
Stop sending LinkedIn messages that go nowhere. These 13 field-tested templates have helped CS professionals land interviews at top companies. Free…
Apr 24
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The CS Café Newsletter
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13 LinkedIn Templates That Get CS Pros Hired: 40%+ Response Rates
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Drowning In Customers? Find Your Ideal CSM Ratio
Overwhelmed with too many customers? Learn industry-standard CSM ratios, segmentation strategies, and portfolio management techniques that boost your…
Apr 21
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Drowning In Customers? Find Your Ideal CSM Ratio
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Customer Adoption: How to Overcome Internal Team Conflicts
Perfect onboarding but poor adoption? Client team conflicts might be the culprit. Get proven frameworks that increase adoption by 34% and cut…
Apr 17
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The CS Café Newsletter
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Customer Adoption: How to Overcome Internal Team Conflicts
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4 Traits of Top-Performing CSMs That Make $120K+ Salaries
Access my proven CS Portfolio Method™ that helps CSMs land interviews 2-3x faster and increase salaries by 28%. Discover the frameworks used by $120K…
Apr 12
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The CS Café Newsletter
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4 Traits of Top-Performing CSMs That Make $120K+ Salaries
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From Code to Customer Success: A Developer's Career Transition Guide
Discover how your technical knowledge becomes your secret weapon in customer success. Learn the proven framework that's helped developers land…
Apr 11
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The CS Café Newsletter
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From Code to Customer Success: A Developer's Career Transition Guide
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AI Just Gave You a Seat at the Revenue Table
Your CS team: cost center or goldmine? Learn how AI helps top teams boost CSAT by 85%, cut costs by 80%, and transform customer success into serious…
Apr 10
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The CS Café Newsletter
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AI Just Gave You a Seat at the Revenue Table
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Recession Is Here: Are You Indispensable? 3 Ways to Thrive
Navigate tough times with advanced Customer Success strategies. Prove value, retain accounts, and become indispensable in your organization. Join now!
Apr 6
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The CS Café Newsletter
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Recession Is Here: Are You Indispensable? 3 Ways to Thrive
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Fix Broken Sales-to-CS Handoffs With 6 Essential Questions
Stop struggling with incomplete handoffs! Learn the exact 6 questions, CS Readiness Score system, and compensation alignment tactics that top companies…
Apr 3
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The CS Café Newsletter
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Fix Broken Sales-to-CS Handoffs With 6 Essential Questions
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The Secret to Re-Engaging Inactive Users
Learn how top SaaS companies use the Comeback Bonus Strategy to boost user re-engagement by 327%. Get actionable tips to revive your inactive user base…
Apr 1
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The CS Café Newsletter
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The Secret to Re-Engaging Inactive Users
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March 2025
Laid Off? Turn Customer Relationships Into a $120K+ Role
Skip the job boards! Learn the exact customer outreach strategy that helped 5 CS leaders secure Director+ roles with 20-40% salary increases after…
Mar 28
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The CS Café Newsletter
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Laid Off? Turn Customer Relationships Into a $120K+ Role
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83% of CS Leaders Miss These Critical Customer Signals (Are You?)
Teams using structured call analysis report 27% higher retention rates. Learn how to transform conversations into actionable insights with our free…
Mar 26
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The CS Café Newsletter
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83% of CS Leaders Miss These Critical Customer Signals (Are You?)
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28% Salary Increase: The CS Portfolio Method™ That Works
Stop listing responsibilities, start showcasing results. See how customer success professionals increased their salaries by up to 28% using this proven…
Mar 23
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The CS Café Newsletter
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28% Salary Increase: The CS Portfolio Method™ That Works
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