chief customer officer

DataDome taps Leta Amburgey as CCO — what CS leaders should do now

Fraud protection now drives revenue. Steal my 5‑step plan to turn risk data into smoother renewals, faster expansions, and exec‑ready stories.

Sep 12 •

Mortar Names First CCO: What CS Leaders Should Do Now

What Mortar’s CCO hire means for CS—and a 30‑60‑90 plan to prove impact with MMM, incrementality, and privacy‑first measurement.

Sep 4 •

CUJO AI’s New CCO: What It Means for Customer Success

A former Charter leader takes the CS helm at CUJO AI. See the playbook you can apply today to boost adoption, trust, and revenue.

Sep 4 •

Sky Names New Chief Customer Officer: Why It Matters for Customer Success Leaders

Nikki Goodman joins Sky as Chief Customer Officer. Learn what this means for the future of Customer Success leadership and your own career path.

Aug 26 •

6sense Bets Big on Customer Success: Why Romano’s CCO Move Changes the Game for B2B Teams

Jeff Romano’s playbook to align customer success with revenue growth. AI strategies, benchmarks, and industry secrets for B2B teams. Subscribe for…

Mar 9 •

Why Coursedog's New CCO Hire Redefines Customer Success Leadership

New CCO Ben Gardner’s hire reveals 3 key lessons for CS leaders: data integration, change management, and tying metrics to end-user outcomes. Breakdown…

Jan 31 •

Darktrace Names Bryce Coté CCO: A New Era in Customer Success

Learn how Bryce Coté's appointment as Darktrace's first Chief Customer Officer marks a pivotal shift in how enterprise companies are prioritizing…

Jan 12 •

Bonterra Welcomes Kellie Capote as Chief Customer Officer

Kellie Capote joins Bonterra as CCO, bringing expertise to level up customer experiences in social good technology.

Dec 1, 2024 •

FranConnect Welcomes Lisa Maynard as New Chief Customer Officer

Discover how Lisa Maynard's appointment as CCO at FranConnect is set to transform customer success strategies and drive industry innovation.

Sep 20, 2024 •

Semrush Appoints Veronique Montreuil as Chief Customer and Data Officer

Veronique Montreuil joins Semrush as Chief Customer and Data Officer. Discover how this appointment will elevate customer experience and drive growth.

Aug 10, 2024 •

Rachel Sheriff's Appointment as CCO: A Win for Customer Success

Discover how Rachel Sheriff's appointment as Recurly's CCO will elevate customer voice, drive innovation, and support growth in the subscription…

Jul 10, 2024 •

Ben Brownlee Joins SOCi as Chief Customer Officer

Ben Brownlee, an experienced leader, joins SOCi as the new Chief Customer Officer, focusing on customer success and digital marketing excellence.

Mar 6, 2024 •

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