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DataDome taps Leta Amburgey as CCO — what CS leaders should do now
Fraud protection now drives revenue. Steal my 5‑step plan to turn risk data into smoother renewals, faster expansions, and exec‑ready stories.
Sep 12
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The Customer Success Café
Mortar Names First CCO: What CS Leaders Should Do Now
What Mortar’s CCO hire means for CS—and a 30‑60‑90 plan to prove impact with MMM, incrementality, and privacy‑first measurement.
Sep 4
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The Customer Success Café
CUJO AI’s New CCO: What It Means for Customer Success
A former Charter leader takes the CS helm at CUJO AI. See the playbook you can apply today to boost adoption, trust, and revenue.
Sep 4
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The Customer Success Café
Sky Names New Chief Customer Officer: Why It Matters for Customer Success Leaders
Nikki Goodman joins Sky as Chief Customer Officer. Learn what this means for the future of Customer Success leadership and your own career path.
Aug 26
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The Customer Success Café
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6sense Bets Big on Customer Success: Why Romano’s CCO Move Changes the Game for B2B Teams
Jeff Romano’s playbook to align customer success with revenue growth. AI strategies, benchmarks, and industry secrets for B2B teams. Subscribe for…
Mar 9
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The Customer Success Café
Why Coursedog's New CCO Hire Redefines Customer Success Leadership
New CCO Ben Gardner’s hire reveals 3 key lessons for CS leaders: data integration, change management, and tying metrics to end-user outcomes. Breakdown…
Jan 31
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The Customer Success Café
Darktrace Names Bryce Coté CCO: A New Era in Customer Success
Learn how Bryce Coté's appointment as Darktrace's first Chief Customer Officer marks a pivotal shift in how enterprise companies are prioritizing…
Jan 12
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The Customer Success Café
Bonterra Welcomes Kellie Capote as Chief Customer Officer
Kellie Capote joins Bonterra as CCO, bringing expertise to level up customer experiences in social good technology.
Dec 1, 2024
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The Customer Success Café
FranConnect Welcomes Lisa Maynard as New Chief Customer Officer
Discover how Lisa Maynard's appointment as CCO at FranConnect is set to transform customer success strategies and drive industry innovation.
Sep 20, 2024
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The Customer Success Café
Semrush Appoints Veronique Montreuil as Chief Customer and Data Officer
Veronique Montreuil joins Semrush as Chief Customer and Data Officer. Discover how this appointment will elevate customer experience and drive growth.
Aug 10, 2024
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The Customer Success Café
Rachel Sheriff's Appointment as CCO: A Win for Customer Success
Discover how Rachel Sheriff's appointment as Recurly's CCO will elevate customer voice, drive innovation, and support growth in the subscription…
Jul 10, 2024
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The Customer Success Café
Ben Brownlee Joins SOCi as Chief Customer Officer
Ben Brownlee, an experienced leader, joins SOCi as the new Chief Customer Officer, focusing on customer success and digital marketing excellence.
Mar 6, 2024
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The Customer Success Café
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