startup

The Ultimate CS Guide For Startups

Learn how Customer Success can save your startup $492K per year. Discover strategies for growth, retention, and impressing investors in my comprehensive…

Sep 15, 2024 •

The Customer Success Café

When's the Best Time for Startups to Get a CS Platform?

Is it a good idea to invest in a CS platform when just starting out? Discover the appeals, risks, and a balanced approach to align it with long-term…

Jun 14, 2024 •

The Customer Success Café

Is HubSpot Worth the Investment for a Growing Startup?

Discover if HubSpot's powerful CRM and marketing automation capabilities justify the steep price tag for startups preparing for rapid growth. Weigh the…

Jun 3, 2024 •

The Customer Success Café

How to Create and Standardize Customer Success Processes at a Startup

Discover 7 steps to create standardized customer success processes at startups. Drive growth and improve customer experiences.

Apr 23, 2024 •

The Customer Success Café

CS My Way #7: Exclusive Interview with Krystel Leal - Head Of Customer Success, OneText

Discover exclusive insights on CS strategies, collaboration, and industry trends from Krystel Leal, Head of CS at OneText, only on the Customer Success…

Feb 4, 2024 •

The Customer Success Café

Starting a Customer Success Team from Scratch: A Step-by-Step Guide

Transform your startup's customer relationships with insights from CS experts. Learn to build a powerful CS team from scratch and drive success.

Sep 13, 2023 •

The Customer Success Café

10 Powerful Tips To Ace Your Startup Job

Joining a startup as a Customer Success Manager? Explore these 10 valuable tips to excel in your role and ensure client success.

Sep 13, 2023 •

The Customer Success Café

7 Reasons To Join A Startup And Skyrocket Your Career

Explore 7 reasons why joining a startup can skyrocket your career. Get insights on visibility, growth, and more in the startup world.

Dec 15, 2022 •

The Customer Success Café

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