Sponsor The CS Café: Reach CS Leaders Who Own NRR

Last updated: Apr 3, 2026

The CS Café is read by 4,300+ Customer Success directors, VPs, CS Ops, and senior practitioners at B2B SaaS companies. These are the operators who evaluate CS tooling, influence platform decisions, and run the renewal and retention motions your product supports.


For CS Platforms and Tool Vendors

If you want inclusion in a Buyer’s Guide, an editorial review, or placement in comparison content, those opportunities run through a separate program.

→ Learn more: For Platforms


Why sponsors choose The CS Café

The audience reads to run better renewals and QBRs, not to browse. Sponsors appear inside execution-focused content practitioners open, save, and apply to real accounts. That context drives qualified attention, not passive impressions.

Audience breakdown: Heads and VPs of CS, Directors, CS Ops and RevOps leaders, and senior CSMs. US-based: 51%. Open rate: 38–52%. Subscribers: 4,300+.

Sponsorship placements stay visible in the archive, extending reach beyond the send date.


Sponsorship Options

Newsletter placements inside weekly editions, built to drive qualified clicks and demo intent.

→ Compare options and pricing


What Partners Say

Matik

“Our newsletter sponsorship brought the right eyes to our brand. Hakan was easy and enjoyable to work with.” — Hannah Owen, Demand Generation Manager, Matik

“Hakan’s topic was timely, compelling, and drove meaningful interest from registrants. Having him on our speaker line-up drove additional sign-ups.” — Bex Sekar, Head of Marketing, Matik

The Customer Success Collective

“Hakan’s platform provided us with valuable exposure to the Customer Success community.” — Moneet Binji, Director of Marketing, The Customer Success Collective

ZapScale

“Partnership with The CS Café connected us with a highly targeted audience of CS professionals. Highly recommend for brand reach.” — Shivam Kharwal, Head of Content, ZapScale


Ad Guidelines

Preferred format (max 50 words):

Today’s edition is brought to you by [Company], the easiest way to [value proposition]. Join here: [CTA link]


FAQs

Lead time: 72 hours minimum for newsletter placements. Date selection available based on inventory. Performance metrics shared within 7 days post-campaign.


Fast Response Guarantee

Sponsorship inquiries receive a reply within 24 business hours.

→ Book via Passionfroot

Or email: hakan@thecscafe.com

— Hakan, TheCScafe.com