The Customer Success Café Newsletter

The Customer Success Café Newsletter

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How John Went From 2 Rejections To Same-Day Job Offer
After 2 final-round rejections, John mastered 1 strategic skill and got a same-day job offer. See the 3-act framework that transformed his career…
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The Customer Success Café
The Shadow Portfolio™: How to Land a $120K CS Role Without Traditional Experience
Stuck with the CSM title but no real customer work? Learn how to build a strategic portfolio that demonstrates your CS expertise and lands premium…
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The Customer Success Café
CS Interview Mastery: The Path to 6-Figure Offers
Revealed: The interview questions 83% of CS leaders ask in 2025, plus word-for-word scripts that boosted one member's offer by $37K. Trusted by 4,200…
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The Customer Success Café
4 Traits of Top-Performing CSMs That Make $120K+ Salaries
Access my proven CS Portfolio Method™ that helps CSMs land interviews 2-3x faster and increase salaries by 28%. Discover the frameworks used by $120K…
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The Customer Success Café
From Code to Customer Success: A Developer's Career Transition Guide
Discover how your technical knowledge becomes your secret weapon in customer success. Learn the proven framework that's helped developers land…
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The Customer Success Café
Laid Off? Turn Customer Relationships Into a $120K+ Role
Skip the job boards! Learn the exact customer outreach strategy that helped 5 CS leaders secure Director+ roles with 20-40% salary increases after…
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The Customer Success Café
28% Salary Increase: The CS Portfolio Method™ That Works
Stop listing responsibilities, start showcasing results. See how customer success professionals increased their salaries by up to 28% using this proven…
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The Customer Success Café
AI Interview Hacks: How Top CS Pros Land 6-Figure Offers in 2025
Learn the exact AI prompts and frameworks that helped 100+ CS professionals secure $145K+ offers. Stand out in interviews while others get ghosted.
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The Customer Success Café
🚀 Crush AI-Powered CSM Interviews: 22 Proven Tactics (2025)
Free checklist + premium playbook with GDPR & EU market insights. Get 3 real interview scripts inside!
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The Customer Success Café
🚨 78% of Fortune 500 CS Leaders Now Require This Skill (Do You Have It?)
Discover the 4 silent promotion killers in CS leadership & how to translate metrics into revenue impact. Get the 2025 framework every exec wants.
🚨Turn Budget Cuts Into Career Growth [+ Templates]
Get the exact playbook that helped a CSM secure $2.7M in renewals & land a VP role during budget cuts. Includes templates from edu tech leaders.
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The Customer Success Café
Why 83% of Candidates Fail Their $120K-$200K+ CS Interviews
Stop interviewing like the 83% who fail! Get the STAR-Plus framework used by enterprise CSMs. Includes HubSpot's grading rubric + 12 proven case…
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