customer success manager

The Customer Success Manager's Guide to Onboarding: Optimizing New Customer Experiences with AI

Unlock the potential of AI in customer onboarding for CSMs. Get personalized tips for seamless transitions, clear communication, and proactive support.

Mar 1, 2024 • Hakan Ozturk | The CS Café

The Ultimate Career Guide for Customer Success Managers: Key Insights 2025

Take your customer success career to the next level with my ultimate guide. Learn proven strategies, tackle challenges, and stay ahead in this dynamic…

Dec 4, 2023 • Hakan Ozturk | The CS Café

Customer Success Burnout: Urgent Call for Action

Alarming findings from Vitally's report on CS manager burnout, job security, and career challenges. Take action for a healthier career and life!

Nov 8, 2023 • Hakan Ozturk | The CS Café

7 Success Tips for Customer Success Managers

Learn the 7 essential skills for Customer Success Managers. Get ahead with tech, specialization, data, and more!

Oct 28, 2023 • Hakan Ozturk | The CS Café

Mastering the CSM Role: Make A Game-Changing Difference

Excel as a CSM with essential industry insights, product expertise, and customer understanding. Elevate your journey now.

Aug 13, 2023 • Hakan Ozturk | The CS Café

5 Daily Habits of Highly Effective Customer Success Managers

Elevate your performance as a Customer Success Manager with these 5 daily habits. Put customers first, define success, add value, collect feedback, and…

Jul 9, 2023 • Hakan Ozturk | The CS Café

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