onboarding

Why Separate Onboarding & CSM Teams?

Explore the benefits of splitting onboarding and CSM teams in SaaS. Learn from HubSpot's success and get tips for evaluating your company's needs.

Jul 10, 2024 •

Hakan @ The CS Café Newsletter

Rocketlane Just Raised $24M: What It Means For CS

Learn how Rocketlane's recent funding is reshaping customer success and onboarding processes. Explore AI innovations and new features in CS tools.

Jun 29, 2024 •

Hakan @ The CS Café Newsletter

Customer Onboarding: A Helpful Checklist for Success

Discover the perfect customer onboarding checklist to ensure a great experience for your new customers. Simplify the process and help them get started…

Apr 12, 2024 •

Hakan @ The CS Café Newsletter

The Customer Success Manager's Guide to Onboarding: Optimizing New Customer Experiences with AI

Unlock the potential of AI in customer onboarding for CSMs. Get personalized tips for seamless transitions, clear communication, and proactive support.

Mar 1, 2024 •

Hakan @ The CS Café Newsletter

5 Best Customer Onboarding Tools for 2024

Explore the best customer onboarding tools & practices for 2024. Set goals, measure success, and optimize your process for long-term success.

Feb 23, 2024 •

Hakan @ The CS Café Newsletter

7 Powerful Strategies to Boost Post-Onboarding Customer Engagement

Explore 7 potent strategies to improve post-onboarding customer experience, reduce support inquiries, and boost overall satisfaction

Oct 9, 2023 •

Hakan @ The CS Café Newsletter

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