The Customer Success Café Newsletter

The Customer Success Café Newsletter

Home
Podcast
SPONSORSHIP
CAREER
COACHING
CALCULATORS
TEMPLATES
GUIDES
CS MY WAY
LATEST POSTS
NEWS
TEAM DEVELOPMENT
SHOP
SHARE YOUR STORY
TESTIMONIALS
COMMUNITY
JOB BOARD
About
27 Best Questions to Ask During a Job Interview According To Linkedin
Stand out in interviews with these 27 powerful questions recommended by LinkedIn. Impress your interviewer and secure your dream job. Prepare to…
 • 
Hakan @ The CS Café Newsletter
Top 45 CSM Interview Questions
Discover career secrets with top Customer Success Manager interview questions. Equip yourself to answer confidently and excel in your CSM journey.
 • 
Hakan @ The CS Café Newsletter
2
20 Powerful ChatGPT Prompts That Will Boost Your Productivity In Seconds
Boost success for your customers with these 20 powerful ChatGPT prompts. Become more productive, streamline processes, and drive exceptional outcomes in…
 • 
Hakan @ The CS Café Newsletter
Top 5 Mistakes That Ruin Your Productivity At Work
Save 24 Hours Every Week. Looking to boost your productivity and save time? Check out these 5 mistakes to avoid that waste your time and prevent you…
 • 
Hakan @ The CS Café Newsletter
2
7 Top SaaS Metrics And KPIs You Should Know
Level up your Customer Success game. Learn NRR, GRR, ARR, CES, LTV, CRR, and CAC. Track these key metrics for sustainable growth.
 • 
Hakan @ The CS Café Newsletter
Inside Microsoft's CSAM Role: The Complete Guide for $120K-$200K Customer Success Careers
Get the insider's view of Microsoft's Customer Success Account Manager role, with real salary data, daily responsibilities, and career progression paths…
 • 
Hakan @ The CS Café Newsletter
KPIs Are Hard To Understand, says CEO of NVIDIA
See what NVIDIA's CEO says about KPIs and spotting early indicators of success. Learn how to look ahead in your business, not just at past results.
 • 
Hakan @ The CS Café Newsletter
7 Biggest Mistakes People Make in Customer Success
Discover the secrets to powerful Customer Success. Learn how to navigate and avoid the 7 biggest mistakes for the best strategy.
 • 
Hakan @ The CS Café Newsletter
5 Easy Steps To Turn CS Into A Beautiful Garden
Learn how to transform your CS strategy into a flourishing garden. Follow these 5 steps to nurture customer success and watch relationships thrive!
 • 
Hakan @ The CS Café Newsletter
🚨 Customer Gone Silent? 5 Steps to Save Them (+ Templates)
Boost retention + your career now. Rescue at-risk accounts with battle-tested email scripts & diplomatic probing tactics. Ready-to-use scripts inside 👇
 • 
Hakan @ The CS Café Newsletter
Customer Success: How To Write Emails That Convert
Discover AIDA, KISS, and WIIFM techniques for cold email success. Create irresistible emails, boost engagement, and drive conversions. Get started now!
 • 
Hakan @ The CS Café Newsletter
Enterprise vs. SMB Customer Success
Explore the differences in managing Enterprise and SMB customers. Get insights into laser-adapted strategies for success.
 • 
Hakan @ The CS Café Newsletter
© 2025 Hakan Ozturk
Privacy ∙ Terms ∙ Collection notice
Start writingGet the app
Substack is the home for great culture