Sitemap - 2024 - The Customer Success Café Newsletter

Switching from Marketing to Customer Success: A Rewarding Career Move

17 Proven Tips to Accelerate Your Career

Customer Success Playbook Template

Customer Feedback Survey Template

Customer Onboarding: A Helpful Checklist for Success

Voice of the Customer Report Template

From Teacher to Customer Success: How Your Classroom Skills Can Shine in a New Role

3 Common Phrases To Avoid In Emails

12 Things Customers Expect From You

8 Hot Customer Success Trends to Watch in 2024

Icertis Named Customers' Choice for Contract Lifecycle Management

Top 5 Non-Fiction Books On Emotional Intelligence

Ontra Appoints John Lofy as SVP of Customer Success

8 Secrets to Wow Your Customers Every Time

Gainsight Platform Review

How to Build a Customer Health Score in HubSpot

5 Steps to Earn Customer Trust When Transitioning Accounts

5 Simple Ways To Keep Your Customers Focused During Product Demos

The CS Café Newsletter Slack Community

Karim Hambach: Senior CSM at Adobe

CS Fundamentals (Bookmark This)

1:1 Coaching

7 Powerful Lessons from the Bestseller "Never Split the Difference"

Yext Launches New Customer Success Program

A Place for Mom Cuts Entire Customer Success Team

VLOGGER - Google's New Tool for Realistic Talking Videos

How to Introduce Yourself as a Customer Success Manager

Steve Jobs, Consulting and Customer Success

9 Easy Ways To Master Low-Touch CS 🚀

Top IAM Software Vendors Revealed in Winter 2024 Report by FeaturedCustomers

ChurnZero to Host ZERO-IN 2024 Customer Success Summit in Washington, D.C.

Rohirrim Welcomes Executives for Customer Success & Engineering

Totango and Catalyst Merger Leads to Layoffs

CS My Way #11: Gillian Core, Former SVP of Customer Success

Transitioning From Customer Success To Other Roles

Boost Vendor Partnerships with a Custom QBR Scoresheet

KPIs Are Hard To Understand, says CEO of NVIDIA

Ben Brownlee Joins SOCi as Chief Customer Officer

The Ultimate Guide to Net Revenue Retention for Customer Success Managers

Choosing Between Sales and Customer Success as a Career

The Power Of RYG Reviews

The 13 Myths Of Customer Success

7 Best Customer Success Quotes from Industry Leaders

The Customer Success Manager's Guide to Onboarding: Optimizing New Customer Experiences with AI

Jeff Lyons Joins Cyara as Chief Customer Officer

Transitioning from Tech Recruiter to Customer Success: A Guide for Success

Breaking News: Totango and Catalyst Are Merging

Glean Secures Over $200 Million Investment at $2.2 Billion Valuation

HuLoop Raises $5 Million Seed Round to Revolutionize AI-Powered Intelligent Automation

Enterprise vs. SMB Customer Success

8 Critical Signs A Layoff Is Imminent

5 Best Customer Onboarding Tools for 2024

LivePerson Appoints First Chief Customer Officer to Drive Customer Success

Winter 2024 Employee Recognition Software Customer Success Report Unveiled

Best Job Interview Tips According to Amazon

CS My Way #10: Roxanne Rowe, AVP of Customer Success at TrackUnit

Maximize Revenue: Free Net Revenue Retention (NRR) Calculator for SaaS Businesses

Driving Growth: How to Calculate and Maximize Customer Lifetime Value (CLV) for SaaS Businesses

Customer Acquisition Cost (CAC) Calculator for SaaS

From CCO to CEO: The Rising Stars

Vatom Inc. Secures $10M Series B Funding at $125M Valuation

Introducing Sora: A Revolutionary Text-to-Video Model

Aegir Insights Secures €8.5M for Next-Gen Software

Antithesis Raises $47M Seed Funding, Revolutionizes Software Testing

BigID Appoints Scott Sunday as Chief Customer Officer

Digital.ai Appoints Keith Stewart as Chief Customer Officer

Rasa Raises $30 Million in Series C Funding to Grow Conversational AI Platform

CS My Way #9: Exclusive Interview with Kevin Herrholtz, Vice President of Customer Success at AddShoppers

How To Speak In Public And Connect With Your Audience

19 Best AI Customer Success Tools Recommended by Customers in 2024

How to Explain Customer Success Beyond SaaS: Practical Tips for All Industries

CS My Way #8: Exclusive Interview with Kirsten DiChiappari, VP of Customer Success at vCom Solutions

Sprinklr Appoints Scott Harvey as Chief Customer Officer

CS My Way #7: Exclusive Interview with Krystel Leal - Head Of Customer Success, OneText

10 Exceptional Traits Of High-Performing Customer Success Pros

How to Become a Customer Success Manager by Hakan Ozturk: Your Ultimate Guide

Customer Success Operations: The Ultimate Guide

CS My Way #6: Exclusive Interview with Melissa Garcia

Bart Hammond Appointed Chief Customer Officer at Armis

ClientSuccess: CODiE Award Finalist for Best Customer Success Solution

CSM-Account Executive Collaboration: 8 Tips for Success

How to Transition from Customer Support to Customer Success

Google's Latest Innovation: LUMIERE

Andrew Brandman Named Fenergo's Chief Customer Officer

3 Tips For Your Next Performance Review

7 Biggest Mistakes People Make in Customer Success

Share Your Story | CS Cafe Interview Opportunity

Claroty Names Shira Bar Yosef (Weizman) As Chief Customer Officer

LogicGate Names Jen Renna as New Chief Customer Officer

Jill Favro Sawatzky, Chief Customer Officer, Thought Industries

7 Signs Your Boss Is Micromanaging You

DISQO Promotes David Karp From VP Of Customer Success to Chief Customer Officer

Instructure Names Rachel Orston as Chief Customer Officer

Sovos Appoints Dominic Constandi New Chief Customer Officer

Samsung UK Named Deborah Honig As First Chief Customer Officer

Top 45 CSM Interview Questions

7 Ways AI Transforms Talent Acquisition for Customer Success

SpryPoint Names Chris Scalia Chief Customer Officer

How Much Does A Customer Success Manager Make?